The Good Geek Wife. A good geek who is a wife, or a wife to a good geek? Why not both?
Thursday, February 15, 2018
Customer Service the Way it Should Be
So this blog post is a little overdue.
Please forgive me, I am pregnant, and everything hurts and I feel like I'm 800 pounds but I cannot stop eating and I keep crying during Olympic commercials.
Many of you may remember the blog post I did about our experience at AMC Theater while seeing Star Wars: The Last Jedi.
Well, a representative from AMC tweeted me after I posted the blog post and a manager ended up emailing us about our experience. We were appropriately compensated and there was a full apology. Mind you, they responded like RIGHT away. Like, holy cow you must really care kind of RIGHT AWAY.
So, huge shout out to AMC Theater for caring enough to make it right, and my apologies to them and everyone for waiting so frickin long to make a blog post expressing our gratitude.
We will absolutely go back to AMC once the baby is here and she is old enough to be with a baby sitter for a night.
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I got a good laugh about crying at the commercials. I too found it a more emotional time but I still cry at commercials ... at 63ReplyDelete